Context HelpIf you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A context menu will open. It offers comprehensive info about all the actions that you can perform on that particular page. Each popup appears on the same page so that you can quickly return to your work.
Video TutorialsWe have a wide collection of instructional video clips illustrating how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.If you can't discover the solution you need, have a peek at our comprehensive Frequently Asked Questions database, which contains questions asked by real individuals and offers real solutions. We frequently "revamp" our FAQ section with new questions & answers in order to encompass all the new additions and innovations associated with our hosting platform.
Ticketing SystemIf you still can't find the answer you need in the Frequently Asked Questions database either, we have a great team of customer service technicians available 24/7 and eager to assist you with any query. Each support ticket you send will be responded to in less than one hour (the average ticket response time is only 20 minutes), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 262384
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com